View all outsourcing firms

Vault Outsourcing

3.9/5 • Glassdoor rating

Overview

At Vault Outsourcing, we believe in building long-term partnerships based on trust, transparency, and mutual respect. That’s why we’re dedicated to providing exceptional service and support at every step of the way.

Our 30-day satisfaction guarantee ensures that you can experience the benefits of our services without any risk. If you don’t see the benefits and success within 30 days, you can walk away.

Your Team, Your Brand, Your Way:

We understand that every business is unique, that’s why we tailor our solutions to fit your specific needs. Our team works closely with you on the front line to identify the best practices and offshoring solutions that will benefit your business the most. With a dedicated offshore team working exclusively for you, you can be assured of their commitment to drive result, impact, and growth to your business.

If you’re ready to take your business to the next level with an offshoring partner that truly understands your needs, look no further than Vault Outsourcing. As disruptors of the market, we’re committed to driving your success and helping you achieve your goals.

What Vault Outsourcing offers its clients

The Vault advantage includes:

● Expanded Options

“Vault empowers you to build an exceptional offshore team by connecting you with top talents and qualified professionals in the market.
Vault can provide you with the best candidates and can build you a high-performing team that delivers exceptional results for your business”

● No Minimum Seat Requirement

“At Vault, we understand that every business has unique staffing needs. That's why we offer tailored solutions that adapt to your seating needs.
Whether you need to hire a few key position or build an entire team, we can find you the talent you need to drive success”

● Integrated Departments

“Focus on growing your business while we take care of the rest. At Vault, we provide comprehensive support services for your business, including IT, HR, and facilities management.

Our experienced team ensures that your business has the infrastructure and resources it needs to operate efficiently and effectively.”

● Total Flexibility

“With Vault, you can create a workspace that not only meets your functional needs, but also inspires creativity, productivity, and collaboration. Vault will customise your team's workspace to reflect your brand, personality, and culture. We also provide you with your exclusive private office space at our headquarters.
Flexible employment options are available to suit your needs - including project-based, short-term, and permanent positions.”

How Vault Outsourcing outshines the competition

95% Retention Rate
50+ years of global Financial Servicers experience
36 years in the Offshoring Industry

Our extensive experience and proven track record speak for themselves, but what truly sets us apart is our unwavering commitment to building long-term partnerships based on trust, transparency, and mutual respect. We understand that exceptional service and support are critical components of a successful collaboration, which is why we are dedicated to delivering exceptional value every step of the way. Whether you need expert guidance, timely support, or innovative solutions, our team is here to help you achieve your goals and drive your business forward. Let us show you how our comprehensive services can benefit your organisation and help you achieve your desired outcomes.

Vault is also ISO certified guaranteeing the highest level of security and data management.

Vault Outsourcing company structure

Vault Outsourcing is a privately owned offshoring company headquartered in Sydney, Australia, with multiple offices located throughout the Philippines and Australia. The company was established in 2015 and benefits from the extensive offshoring and financial services expertise of its primary stakeholders.

Sample highlight service offering of Vault Outsourcing

Inexpensive expenditures do not facilitate a favourable return on investment. Nevertheless, Vault Outsourcing maintains a highly competitive pricing structure, and in addition, provides a performance guarantee supported by documented case studies.

Headquarters

Level 10, 50 Berry St., 2060, North Sydney , NSW

Public or Private

private

Seats or staff

1-49

Revenue

Unknown

Industries
  • Consumer Services
  • Ecommerce
  • Energy
  • Financial Services
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Travel

Details

Executive

Dean Hutton

Year Founded

08/26/2015

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Finance & Accounting
  • Full service BPO
  • Office Leasing
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

1300 016 782

https://vaultoutsourcing.com


About Vault Outsourcing: Review and comparison

Vault Outsourcing is an Australian business process outsourcing (BPO) solutions provider operating in the Philippines. The company was founded in 2015 after its founder grew tired of not finding an outsourcer that could provide the solutions his company needed.

Since its inception, Vault has helped various companies scale up and provided them a competitive edge through tailored solutions.

Vault Outsourcing

The company’s headquarters are in Sydney, Australia, but it has operations in Metro Manila, Philippines.

Vault seeks to help businesses become more effective and efficient using solutions customized to their company’s culture and industry.

Its services are designed to help clients simultaneously reduce costs and retain the quality of their services.

Vault Outsourcing’s BPO services and pricings

The company’s solutions include:

Banking and financial services

Vault’s Filipino workforce ensures that your customers will always “feel valued and heard.”

The company can provide you with an extensive range of roles that you may need, including:

  • Accountant
  • AP/AR officer
  • Bookkeeper
  • Business analyst
  • Credits underwriters (DLA)
  • Debt collection specialist
  • Debt recovery specialist
  • Finance CPA
  • Payroll analyst
  • Settlements officer

FinTech services

Vault is well-experienced in handling financial services technologies. The company’s team of FinTech specialists is always up to date with the latest trends and developments in the field.

Clients can rely on Vault Outsoucing to provide talents for roles including:

  • Business intelligence developer
  • Cloud engineers
  • Financial and planning analyst
  • Security specialists
  • Technical support representatives
  • Web developer

Buy-now-pay-later (BNPL)

Vault specializes in providing support for businesses with BNPL solutions for their customers. It helps companies set up and run these solutions on their behal – from customer support to debt collection.

Interested clients can outsource various roles for BNPL services, including:

  • Customer service representatives
  • Invoicing specialists
  • Loan processor
  • Product analyst
  • System administrators
  • Reconciliation officer

Sales and marketing

Vault boasts of having a team of tech-savvy marketers adept at navigating the digital market. Through Vault, clients can quickly find specialists for roles such as:

  • Appointment setter
  • Graphic designer
  • Sales administrator
  • Sales officer
  • Sales support
  • Telemarketer
  • Outbound sales representatives
  • Digital marketer

Accounting and bookkeeping

Vault has a team of university-educated accounting specialists with high levels of English proficiency.

The company assures its clients that the talents they’ll outsource through Vault are all proficient with:

  • AR/AP
  • Financial reports analysis
  • Assisting with end-of-month processes
  • Customer billing
  • Maintaining records of accounts, including customer and vendor records
  • Expenses review and processing

Back-office and administration

Vault supports non-core back-office business processes as well.  The company’s team of back-office administrative staff are all computer literate and has a high degree of flexibility.

Clients can outsource the following roles and more for their back-office needs:

  • Admin assistant
  • Claims processor
  • Data analyst
  • Data entry specialist
  • Executive assistant
  • IT specialist
  • Legal administrator
  • Project manager
  • Virtual assistant

Vault Outsourcing’s pricing

Vault helps businesses save costs, improve efficiency, increase profitability, and scale up quickly. Clients can save up to 70% and can benefit from at least 95% high staff retention. 

For consultation and quotes, interested clients can get in touch with the company and fill out the form to have an accurate pricing estimate.

How Vault Outsourcing outshines its competition

Vault’s startup history is part of the reason it outshines its competition. The company understands that each business has unique problems that require tailored solutions.

Vault works closely with its clients to fully understand their needs and create a custom plan with the client’s best interests at its center.

The company doesn’t have a minimum requirement for the outsourced assistance its clients need. Instead, clients need only send a list of the roles they need, and Vault will find the best talent no matter how many or few they need.

Key executives

Dean Hutton (CEO and board chair)

Dean is the founder and CEO of Vault Outsourcing. A disappointing outsourcing journey led him to start his own BPO firm and help clients how he would have liked to have been helped before.

Vault Outsourcing reviews and comparisons

Vault is a client-centric BPO services provider in the Philippines specializing in FinTech, accounting, sales, finance, and back-office administration.

Although we currently don’t have in-depth reviews about this firm and its services, we recommend comparing it with other businesses specializing in FinTech, accounting, sales, finance, and back-office support.

The firm’s website offers plenty of client testimonials highlighting how other businesses use their services to help their businesses grow.

Vault Outsourcing’s contact information

Vault Outsourcing’s main headquarters is located in:

Level 10, 50 Berry St., 2060, North Sydney , NSW

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1300 016 782.

References

Vault Outsourcing news, podcast & articles

No news, podcast & articles available for this BPO

Vault Outsourcing videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.