Overview
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private
1-49
$10 mil. - $25 mil.
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Details
Greg Roderick, Quality Assurance Manager
2005
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About Voice Teleservices: Review and comparison
Voice Teleservices provides outsourcing services and offshoring consulting. The company can assist its customers across many industries with inbound and outbound calls. They are happy to take care of consumer phone orders, B2B lead generation, sales, customer service, retention, and scheduling.
Employees at this BPO are prepared to provide consultations and engage their clients. Customer satisfaction is highly valued, and the company focuses on listening to the clients’ needs. With this information, employees can respond most helpfully and suggest appropriate offerings.
Ever since Dave Sawicki founded this company in 2005, employees have helped their customers maximize profitability, increase productivity, and amplify the quality of performance.
Voice Teleservices Outsourcing
Since 2015, the primary location of Voice Teleservices has been 56 Northport Dr, Portland, Maine 04103, US.
Voice Teleservices’s BPO services and pricings
Voice Teleservices offers a wide variety of services to its customers. These include:
- Telestrategy services
- Inbound call center services
- Telemarketing campaign/program testing services
- Outbound call center services
- Customer engagement consultation services
- Empowerment
The company has experience providing these services to industries such as enterprise IT solutions, medical sales, restaurant services, and business services.
Voice Teleservices’ pricing
Although Voice Teleservices’ website provides no direct pricing information, you can call the following number to learn more about the company, its services, and pricing: 877-518-6423.
How Voice Teleservices outshines its competition
The versatility of Voice Teleservices is one of its major benefits. While many outsourcing companies care only for callers, Voice Teleservices is available to directly assist its clients as well.
Through customer engagement consultation services, for example, Voice Teleservices visits the client’s location in person to train and oversee performance. Under its tele-strategy service, the company communicates with its clients and customizes a plan that is the perfect fit.
Moreover, Voice Teleservices prides itself on accountability and loyalty. Unlike many companies that focus solely on profits, this BPO recognizes that each of its clients is unique and has specialized needs.
Key executives
Dave Sawicki (Founder)
Dave Sawicki has been working in call center management for over 25 years. He has
served mid-sized and Fortune 500 clients for both inbound and outbound call center
management.
Greg Roderick (Manager)
Greg Roderick is the Quality Assurance Manager for this company. He ensures
that any service provided by his team will please the customer.
Voice Teleservices reviews and comparisons
47 current or former employees of Voice Teleservices rated the company at 3.7 out of 5 stars on GlassDoor. Diversity and inclusion in particular ranked very high, receiving 4.7 out of 5 stars. 66% of employees stated that they would recommend the company to a friend, and 64% claimed that it has a positive business outlook.
On its official Facebook page, the company receives 5 stars based on four reviews.
As a relatively small company, Voice Teleservices has not received many reviews. To aid companies in deciding on outsourcing and offshore consulting services, we would suggest a comparison to other, small companies in the United States and Canada.
Voice Teleservices’s contact information
Voice Teleservices’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 877-518-6423.
References
https://www.glassdoor.com/Overview/Working-at-Voice-Teleservices-EI_IE398030.11,29.htm