Overview
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private
50-99
$10 mil. - $25 mil.
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Details
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2003
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About WeCare: Review and comparison
(v)WeCare Technology offers world-class call center and Business Process Outsourcing (BPO) services. Their vision is to make customers happy with quick responses, first-time resolutions, and helpful representatives.
Established in 2004, this firm has nearly twenty years of experience delivering clients positive customer service support. Its 2,000 capable employees are experts in delivering a variety of BPO services to help your business provide immediate support.
Headquartered in the United States, (v)WeCare also has operations in India and offers 24/7 customer care. They have reported revenues of $3.2 million.
WeCare Outsourcing
(v)WeCare offers conventional customer service support like email, chat support, and phone answering. On top of this, they offer services like IT consulting, software development and application, networking solutions, and Customer Service Relations (CRM).
This firm’s head office is located in New Jersey. It has various locations throughout the United States in New York and Seattle, as well as locations in India.
WeCare’s BPO services and pricings
Servicing a wide range of industries, this firm offers personalized customer support and BPO services based on your company’s needs. Whether your niche is in retail, luxury, travel, insurance, technology, healthcare, eCommerce, and more (v)WeCare has a solution that can help you. Services include:
- Customer Service & Contact Center Outsourcing
- Phone Support Services
- Email Support Outsourcing
- Domestic Live Chat Services
- Domestic Social Media Monitoring
- Outsourced Data Analytics
(v)WeCare’s pricing
Invest in BPO services and watch your call center costs reduce up to thirty percent. (v)WeCare offers customizable solutions for your business needs. Get in touch today for a personalized quote.
How WeCare outshines its competition
According to their official website, (v)WeCare Technology is in operation 24/7. Meaning you can expect great service anytime you need it. Other ways this firm outshines its competition is with its:
- Quick response times
- Instant client connections
- High first call resolution scores
- State-of-the-art technology
- Highly trained representatives in CRM and the ins and outs of your business
- Client-partner approach
- Increased staff during holidays
Key executives
Sandy Mehra (Managing Partner)
Sandy Mehra drives the vision behind this firm. He has extensive experience providing Fortune 500 clients with top-notch customer service assistance.
Tarunendra Singh (SEO Specialist)
Tarunendra Singh has worked with this firm since 2008 as an SEO specialist and analyst. With many years of experience in various BPO services, he brings an expert approach to our services.
WeCare reviews and comparisons
(v)WeCare is proud of its fast response times during holidays. This creates an instant connection with customers for high satisfaction responses. Get in touch to read case studies for past client reviews.
Here is what else past clients are saying about this firm’s BPO services:
“I am very appreciative of how well your customer service has been so far…you guys have gone above and beyond to ensure customer loyalty. Your effort and support really show and it is so much appreciated.”
“Simply amazing quality and very high work ethics. I am convinced that they are the best vendor out there for the price they are charging. Great mix of talent and professionalism.”
WeCare’s contact information
WeCare’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 (877) 335 -8872.
References
https://www.glassdoor.com/Overview/Working-at-Vcare-Technology-EI_IE698870.11,27.htm
https://www.crunchbase.com/organization/vcare-tec