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Wing Assistant

3.4/5 • Glassdoor rating

Overview

Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more.

This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

What Wing Assistant offers its clients

Wing is shaping the future of work in a remote and international environment. Our trained human VAs leverage AI when serving clients—this lets us provide our services at a competitive price point.

If you compare Wing’s base subscription of $599/mo. to the respective average salaries in the US (~$55K), you save about $48,000 per year using Wing.

How Wing Assistant outshines the competition

No competitor offers this level of technology, Customer Success Managers, and affordable prices. We see ourselves as a managed B2B marketplace rather than a VA provider since we provide a growing variety of services that can be flexibly “turned on/off” via our products depending on our customers’ needs.

At Wing, we also ensure that assistants grow with the business and have a support system of supervisors, trainers, and tech-based workflows surrounding them.

From an offering perspective, we see ourselves as a managed B2B marketplace rather than a VA provider since we provide a growing variety of services that can be flexibly “turned on/off” via our products depending on our customers’ needs.

Wing Assistant company structure

Wing's core executive team currently has 4 members:

Karan Kanwar, CEO, has 8 years of software engineering experience and a work history with Morgan Stanley, Goldman Sachs, and the UN.

Saideep Gupta, CTO, has 9 years of software engineering experience, including as a Technical Lead at Apple.

Martin Gomez, COO has worked with multiple technology companies and financial firms.

Roland Polzin, CMO was CCO for a UN Peacekeeping mission and Chief PR Officer for the German Armed Forces.

We operate completely remotely ourselves. Our corporate team is distributed across the globe with members in the US across the country, Canada, Hong Kong, India, the Philippines, and Europe.

Sample highlight service offering of Wing Assistant

Wing provides businesses, startups, and executives with dedicated assistants, from $599 for 80 work hours per month, or $999 for 160 work hours per month.

Besides access to vetted talent, subscribers have a Customer Success Manager ensuring that their hired assistant is properly trained and is continuously improving.

Headquarters

283 Berkeley, 92612, Irvine, CA

Public or Private

private

Seats or staff

100-249

Revenue

$25 mil. - $50 mil.

Industries
  • Advertising & PR
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Legal
  • Manufacturing
  • Media Publishing
  • Mining
  • Non Profit
  • Others
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Roland Polzin, Co-Founder

Year Founded

06/01/2020

Countries of fulfillment
  • Australia
  • Canada
  • India
  • Mexico
  • Philippines
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

(888) 996-4403

https://www.wingassistant.com


About Wing Assistant: Review and comparison

Wing Assistant is a globally operating, venture-backed Virtual Assistant company headquartered in California, USA. 

It caters to small and medium-sized businesses (SMBs), startups, and executives alike, helping them take back their time by providing highly qualified talents who can take on recurring tasks for them.

Wing’s skilled Virtual Assistants can work with and manage virtually any software you may already be using, such as ClickUp, Zoom, Shopify, Freshdesk, Intercom, Asana, Slack, and HubSpot.

Wing Assistant Outsourcing

Wing Assistant’s base of operations is in California, USA.

Wing’s virtual assistant services provide SMBs and top executives with affordable yet highly qualified talents that feel like an extension of their teams.

Although Wing Assistant is headquartered in the US, its virtual assistants are from various countries worldwide.

These assistants are college-educated and fluent English speakers, supervised by capable Operations Managers, and provided with whatever help they need on the job.

Wing Assistant’s BPO services and pricings

Wing Assistant has three pricing tiers each: Part Time, Full-Time, and Full-Time 2X.

Even with just Wing’s Part-Time plan, clients can access to an entirely managed dedicated assistant to execute any tasks for them.

However, unlike assistants on the Full-Time and Full-Time 2X plans, assistants on the Part-Time plan work only for four hours instead of eight.

The Workflow feature is also unavailable in the Part-Time plan but is included in the Full-Time ones.

This feature allows users to create complex tasks with its simple drag-and-drop interface.

Wing’s Virtual Assistants are capable of handling tasks that require no specialized knowledge, such as:

  • Expenses and invoices
  • Web service
  • Scheduling and reminders
  • Data entry
  • Sourcing
  • Shopping and supplies
  • Handling CRM tools
  • Internal support

Clients can also give them tasks that require skills and industry knowledge, such as:

  • Content writing and marketing
  • Sales development and sales calling
  • Live reception
  • Graphic design
  • Real estate
  • E-commerce
  • Social media management and marketing
  • Medical scribing
  • Software and web development

Wing Assistant’s pricing

Part-Time plan: Monthly: USD 599

  • 4 hours/day, Monday – Friday
  • Dedicated assistant
  • Entirely managed
  • Customer success
  • Unlimited work
  • Works anywhere
  • Call & text Wing, Mobile/Web Apps & Slack

Full-Time plan: Monthly: USD 999

  • 8 hours/day, Monday – Friday
  • Dedicated assistant
  • Unlimited work
  • Entirely managed
  • Customer success
  • Works anywhere
  • Call & text Wing, Mobile/Web Apps & Slack
  • Workflows

Full-Time 2X plan: Monthly: USD 1,699

  • 8 hours/day, Monday – Friday
  • 2 dedicated assistants
  • Unlimited work
  • Entirely managed
  • Customer success
  • Works anywhere
  • Call & text Wing, Mobile/Web Apps & Slack
  • Workflows

How Wing Assistant outshines its competition

Unlike other companies offering similar services, Wing Assistant doesn’t charge its clients by the hour.

Instead, it has pricing plans that are more cost-efficient than other companies’ per-hour charges.

Through Wing’s pricing plans, clients can get more out of their virtual assistants. 

With Wing, clients get peace of mind: the company offers free talent replacements on demand and backup assistants to take over if their main VA is unavailable. 

Moreover, Wing assistants can take on general administrative work, specialized tasks, or whatever job the clients need done.

Wing Assistant also gives clients access to its custom-built Wing VA management app designed to streamline communication between the client and its virtual assistants. Software augmentation is an integral part of how Wing does business–they have AI technologies listening in on everything, and proactively warning their quality & supervisory teams to check in on talent.

Key executives

Wing Assistant was co-founded by Karan Kanwar, Roland Polzin, Sai Gupta, and Martin Gomez.

Wing Assistant reviews and comparisons

Wing Assistant has proven capable of competing with established names in the industry.

Its team of Virtual Assistants is always ready to provide top-notch services and execute the tasks clients give them.

Wing’s software-augmented team of VAs is unique in the field, and its app’s Kanban-like interface makes task management more accessible and more efficient.

Wing Assistant’s contact information

Wing Assistant’s main headquarters is located in:

283 Berkeley, 92612, Irvine, CA

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (888) 996-4403.

References

Wing Assistant news, podcast & articles

Wing Assistant videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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