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WorldWide BPO and Call Centres

2.0/5 • Glassdoor rating

Overview

WorldWide BPO and Call Centres, with the mission to become the best Global Business Process Outsourcing Provider for customer service and complementary back-office processes is redefining outsourcing excellence in the near shore contact center industry.

What WorldWide BPO and Call Centres offers its clients

We work directly with our Clients to improve their services so that they can leave the BPO work to us and focus on their core busines.

How WorldWide BPO and Call Centres outshines the competition

We embrace and engage each and every employee with the "ownership" and Accountability module, each nd every transaction is the most important.

WorldWide BPO and Call Centres company structure

A small ownership team that works within the business everyday.ABOUT US - COMPANY BIOGRAPHY - Worldwide BPO and Call Centre’s is redefining outsourcing excellence in the contact center industry, by raising the bar on expectations.

Creating jobs for individuals who possess the right attitude and aptitude to provide world class Customer Service. Worldwide BPO and Call Centre’s is led by some of the most experienced and qualified individuals in the business; their leadership style complements them

Sample highlight service offering of WorldWide BPO and Call Centres

Fair pricing and exemplary service delivery.Call Centre Agents are the main ingredient of success in any call centre. Worldwide BPO & Call
Centre understands this; our greatest assets are our employees.

We deploy the best customer relationship management (CRM) services. We know and thoroughly understand the importance of call centre agents training, that the product is only as good as those delivering it, hence we train our employees with state-of-the-art programs developed by International

Any other comments or information for the client?: Experience BPO and Call Centre Delivery at its best. We pride ourselves in only hiring the best and the brightest to form our unique team of call center experts.Our Clients deserve only World Class ……….
Our various applications provide features that are necessary to empower the call centre agents to provide effortless, efficient and consistent customer experience across all channels.
Routing across different channels

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Legal
  • Manufacturing
  • Media Publishing
  • Non Profit
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Karl Graham, President and Chief Executive Officer

Year Founded

2017

Countries of fulfillment

-

Sectors
  • Full service BPO
Contact information

-

https://

WorldWide BPO and Call Centres news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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