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XtendOps

4.3/5 • Glassdoor rating

Overview

Headquarters

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Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries

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Details

Executive

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Year Founded

2020

Countries of fulfillment

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Sectors

-

Contact information

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https://www.xtendops.com


About XtendOps: Review and comparison

XtendOps is a technology-based outsourcing company that partners with top companies across the globe to offer high-quality customer experiences services. This includes call-deterrence bots and call center agents for a more custom solution. 

The presence of XtendOps in the global market is undeniable because of its elite hybrid teams. The company has access to seasoned agents with nearly a half-decade of experience from Latin America, the United States, and Asia. This is made possible through simplifying vendor management, scalability, and training. 

XtendOps Outsourcing

Founded in 2019, XtendOps is a company based in San Francisco, California, United States. Among the top objectives of the company is to help its clients improve their operations with a more custom-tailored approach.  

XtendOps’s BPO services and pricings

As a technology-enabled outsourcing company, XtendOps provides workforce and digital solutions with a consultative approach to back-office and customer care support. 

The technology used provides a transparent and real-time view of the assigned team to a client. This allows seamless collaboration and better communication resulting in high-quality results. 

Aside from technology-based services, the BPO also boasts highly skilled employees that can work across multiple markets and timezones. This ultimately boosts the client and company’s productivity.  

Creating your dream team is also easier with XtendOps because the company is built for volume hiring. With a robust portfolio of onshore, nearshore, and offshore, you will have a team that will accompany you to success. 

XtendOps pricing

The price of outsourcing services of the BPO varies depending on the services preferred and target niche. To receive a quotation for the services, simply visit XtendOps, and click the contact button at the right corner of the page. All you need is to fill out the form and press submit.  

How XtendOps outshines its competition

Unlike other BPO companies that focus on their services, XtendOps gives value to its thriving community made up of web designers, developers, and specialists. 

The company also recognizes the experience of both employees and clients as a core part of its company culture. This includes rewarding the high-quality work of employees and celebrating the success of clients. There are events held to strengthen the company’s culture. 

The rich company culture of the BPO adds value to the quality work of the employees and client satisfaction. 

Key executives

  • Sean McCreery (CEO)

McCreery is the person who spearheaded the beginning of the BPO. He is also now the chief executive officer of the company. 

  • Karaline Venice (CCO) 

Before working as the chief commercial officer, Venice had experience working with other BPO companies that helped her co-lead the company to the top.

XtendOps reviews and comparisons

According to one of its clients, HelloFresh, they created a new standard of BPO service. The company has exceeded the client’s customer satisfaction target by making sure that every customer gets high-quality customer service.

XtendOps is widely known not only as a BPO partner but also as a dedicated team. 

XtendOps’s contact information

XtendOps’s main headquarters is located in:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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