Overview
Plot 87 Nii Odai Ayiku Street , 233, Accra , Greater Accra
private
1-49
Unknown
Details
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10/16/2018
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About ZuZo: Review and comparison
ZuZo is a Ghanaian contact center and consultancy services provider for local and international clients.
The firm has taken pride in providing world-class BPO services and optimized customer experience for over five years. They aim to make 24-hour customer service accessible for businesses of all sizes.
ZuZo is armed with experts trained to handle various business processes. Their offerings range from customer service and technical support to data entry and back-office operations.
The company is committed to bringing Ghanaian excellence and commitment to organizations within and outside Ghana.
Trusted by over 1,000 clients, they work to understand a client’s needs and help them deliver a superior customer experience.
ZuZo Outsourcing
ZuZo is located in Accra, Ghana. Being the land of opportunities and innovation, the country is an ideal gateway to Africa and one of the most viable destinations for foreign investment.
Its abundance in terms of workforce and business potential must be one of the reasons for ZuZo’s establishment in the country. This strategic move helps them leverage Ghana’s experienced workforce and infrastructure to give the best service to customers worldwide.
Apart from this, the cost-effective labor in the country allows them to give quality workforce at an affordable rate.
ZuZo’s BPO services and pricings
ZuZo showcases a variety of contact center and cloud services, including the following.
- Omnichannel contact center solutions
- Outbound contact services
- Inbound Inbound contact services – voice, chats, email, social media
- Unified Communications as a Service (UCaaS)
- Contact Center as a Service (CCaaS)
- Facility management
- Content moderation for social media and websites
- Outbound lead generation
- Emergency and helpdesk services, whether inbound or outbound
- Back office services, including data entry, document processing, and image editing
- Workforce management (WFM)
- Quality control and training
ZuZo’s pricing
Pricing for ZuZo’s services is not openly available as it is based on specific services requested.
However, potential clients can receive a free quote by providing additional information on their specific needs. Interested parties can go through its website to request a demo of its services.
How ZuZo outshines its competition
ZuZo outshines with its hybrid solutions. While mostly focusing on cloud-based services, they are most known for their 24/7 live operator solutions, serving as their client’s dedicated team or extension of their in-house staff.
The firm also takes time to get to know a business through their live call free trial. Through this, organizations can ensure ZuZo’s offerings fit their needs.
Key executives
ZuZo’s current list of key executives and decision-makers is not publicly available as of the time of this writing.
ZuZo reviews and comparisons
ZuZo provides optimal customer service for organizations in and out of Ghana.
The firm leverages the Ghanaian workforce and infrastructure to provide its clients with round-the-clock customer support and cloud solutions.
While we currently do not have any reviews for the firm, we would suggest comparing the firm to other outsourced contact center service providers in Ghana, as well as other BPO companies and call centers in other parts of the world.
ZuZo’s contact information
ZuZo’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +233240526570.