Outsourcing directory

At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

Hello! We are iQor For our clients, customers, employees, and communities where we work and live, iQor creates meaningful connections by employing people with heart and technology with purpose. Our partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction. At iQor, our culture starts with making people smile. Nurturing: We are focused on the employee experience and provide our team members a path forward to help them achieve their dreams. Our Virtual iQor University provides team members access to help them learn and grow. Formal and rigorous programs like our Scholars program offer a challenging and rewarding path to management. We work hard to provide each team member the right mentorship and support structure to guide and support them on their journey. Motivating: We know that employees are investing their time with us. We take this to heart and ensure that we create the right environment and tools to help energize and motivate our amazing employees. We built iQor Recognize to provide a virtual platform to recognize accomplishments but never miss a milestone and say thank you. Transparent: Every corner of iQor is focused on you. One of the more unique aspects of iQor is a real-time performance dashboard that each senior leadership team member has on desktop and mobile. No matter where they are, they can drill down into programs and see what is happening. Visibility into the business is not a secret. Our leadership team makes it a point of staying connected to you. We are open, honest, celebrate our successes, and address opportunities head-on, together as one team. Curious: A large number of our employees were born with a phone, app, or in the cloud. Times have changed, and so have we. Our focus is on keeping you ahead of what is next. Our digital CX services deliver amazing employee and customer experiences, discover new ways to enhance the customer journey and deliver on customer preferences for how they choose to interact and support your brand. Partners find our inquisitive nature helpful and thought-provoking in pursuit of their business goals.

At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign

Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,200 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises. Our core services, encompassing Talent Solutions, Managed Solutions, and Workspace Solutions are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. Guided by our core values, we have cultivated a unique organizational culture that not only attracts and retains top talent but also ensures our clients' success. With a commitment to personalized service, Booth & Partners stands as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.

Outsourcing and Automation? There is no better time than now… We are a US company with branches in UK, India and Philippines. With this infrastructure, we are able help companies from a wide range of industries and countries. We have been helping companies of all sizes since 2004. How do we stand out from other business process outsourcing providers? “Outsourcing powered by robotic automation” Most outsourcing providers work based on headcount model, where in they increase revenue when more people work on your project. However, our outsourcing model is not built based on headcount, but built on providing optimal efficiency on your project with minimum head count.

Sourcefit is a Business Process Outsourcing company based in Manila, Philippines focused on providing Custom Offshore Staffing Solutions.

We seamlessly plug into your companies operations and provide the greatest value remote support staff and arguably the most competitive pricing in the market.

RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

G4CE was established in 2010 and initially served various business in telecommunications and IT businesses in Australia and other countries. Over the years, G4Ce has evolved into a global outsourcing service provider that supports companies with their business processes from customer service and IT helpdesk to telemarketing and digital marketing campaigns. We have been helping companies achieve growth and scale up through efficient process management, allowing or clients to focus on their core business functions.

Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.

Empowering your success: PCS stands at the forefront of the BPO industry, empowering businesses to thrive in today's competitive business landscape. We seamlessly integrate our expert, dynamic teams to work alongside you to drive results, give you back time and elevate your success. We specialize in providing top-tier business process outsourcing services tailored to meet the unique needs of our clients. With a keen focus on sustainability, we have established ourselves as a trusted partner for companies committed to forging a greener future. We are a New Zealand-based BPO firm with a global reach, boasting offices in both Fiji and New Zealand. Our presence in these locations gives us a unique blend of local expertise and international capabilities. We take pride in offering a comprehensive range of BPO services that encompass sales & marketing, customer journey management, finance, payroll, specialised technical support and back office processing. How we can support your business growth: Save up to 70% One of the top reasons companies turn to outsourcing for their business functions is the cost-effectiveness it offers. With outsourcing, you can slash your expenses by as much as 70% through the efficient solutions provided by PCS. Broaden your workforce horizons: Diversify your workforce by tapping into world-class teams. Make the most of PCS team's talents, skills, and expertise while keeping costs to a minimum. Instant expert teams: Our teams are composed of industry experts and elite professionals who work alongside you, bringing their knowledge and skills to the table. We don't just provide services; we collaborate with you to achieve results. Streamline your focus: With our global team working both remotely and on-site, including in New Zealand and Fiji, we offer a wide range of solutions that can be adapted to your specific location and needs. This flexibility ensures that we can cater to clients worldwide. Optimise your resources: PCS enables you to shed the expenses associated with maintaining an in-house team, from extra office space to additional desks. We handle overhead costs, allowing you to optimize your resources efficiently. Robust Security Measures: We prioritize the security of your data and business operations. Our comprehensive security protocols, including data encryption, access controls, and compliance with industry regulations, ensure the confidentiality and integrity of your information. By maintaining the highest standards of data security, we provide you with peace of mind, knowing that your sensitive data is in safe hands

Agility Staffing Solutions is your partner in profit. As a multidisciplinary professional services firm specializing in outsourced staffing, our core competency of providing efficient, experienced, and cost-effective professional personnel gives our clients the leverage to operate and compete with a significantly lower overhead than using in-country staffing. We power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions to staffing concerns. Working directly with our founders with extensive Philippines-based outsourcing experience, we assure you that your success is our success.

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

NOVACOMP is a leading Nearshoring Consulting Services company that offers diverse services in the following areas: Agile Teams as a Service, IT Staff Augmentation and outsourcing, Software Analysis, Design, Testing, and IT Talent for technical support. With over 25 years of experience, our purpose is to flawlessly help teams accelerate their journey to Digital Transformation adding our talent and skills to the client’s teams. We believe in generating synergy and streamlining execution throughout your strategic IT Projects

SLS Solutions a leading call center and manpower solutions firm in Uganda. Our manpower services include specialized executive recruitment and comprehensive HR solutions such as : HR Services Labor Consulting Payroll Management, and Executive Recruitment Services. We cater to both domestic and international clientele providing solutions tailored to meet the needs of small and medium-sized businesses in the region Our services are available in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

Outforce is recognized as one of the leading BPO companies in the Philippines, head quartered in our state-of-the-art facility in Ortigas, with a workforce spread throughout the Philippines. Our success is a direct result of our ‘people first’ approach focusing on an ongoing commitment to strengthening culture, HR practices, leadership, training, and development programs of employees. In addition, we leverage the latest technologies such as cloud computing, automation, and AI (Artificial Intelligence) to provide premium outsourcing services to both public and private companies across the globe, which enables us to create new and exciting careers for our staff, build great tools and services for our global client base and develop innovative technologies that will shape the future of the outsourcing industry. OutForce connects human and digital assets in this modern age with the right approach, advanced technologies and global teams to empower the next generation of businesses through modern Outsourcing model. The company provides IT, telemarketing, telesales, customer service, and finance services to a wide range of industries including telecommunications, media, transport, and construction. OutForce office Their Manila office is located at The 30th Corporate Center, a 19-storey class A building along Meralco Avenue in Ortigas Center. It is inside the compound of Ayala Malls the 30th, a premier mall in the block. Built and operated by Ayala Land, it is specifically equipped to handle BPOs and traditional offices. OutForce address The 30th Corporate Center Ortigas, 30 Meralco Ave, Pasig, Philippines Level 12/65 York St, Sydney NSW 2000, Australia

Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and 500 staff dedicated to over 200 international clients, we specialize in providing professionals of the highest standards who continue to exceed our client's expectations. We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

Telvista is a renowned global business process outsourcing (BPO) company that specializes in providing customized outsourcing solutions to businesses worldwide. With over 26 years of experience in the contact center industry, Telvista has established itself as a trusted industry leader that delivers exceptional customer support services. We partner with businesses from various industries and develop tailored BPO services that match their specific needs. Our partnership allows our clients to focus on their core competencies without overburdening their internal resources, providing them with a competitive edge and scalability. Our services include both technical and non-technical support services- Offshore, Near Shore, and On Shore. We have the flexibility, speed, efficiency, and multilingual capacity to expand our clients' presence, not just locally but globally. Telvista is indirectly owned and controlled by the Carlos Slim family, the 7th richest man on the Forbes list (2023), and one of the most influential conglomerates in Latin America. Co-owned by America Movil, S.A. de C.V. (NYSE: AMX) and Grupo Carso, Telvista has extensive experience in inbound/outbound customer service, sales, tech support, and help desk support, catering to various industries such as Telecommunications, Tech, Cable, Travel, Security, Insurance, Automotive, Healthcare, Energy Government, Political, Financial Service, Food & Hospitality, and Retail/E-Commerce. Our range of services includes inbound/outbound calling services, post-sale follow-up services, answering services, and call overflow with 24/7 availability, technical support, e-commerce management, back-office transactions, finance and accounting services, human resource services, and social media support services. Partner with Telvista and experience exceptional outsourcing solutions that improve your overall operational efficiency.

Advatix CXMC stands at the forefront of business processing and customer experience services, with decades of expertise under our belt. Our success mantra revolves around fostering strategic partnerships with our clients. By harmoniously integrating people, cutting-edge technology, and efficient processes, we tailor our services to the unique requirements of each business. With a global presence and a deep understanding of various industries, our specialization lies in serving the transportation and logistics, eCommerce, and retail sectors. We pride ourselves on offering strategic solutions that encompass Logistics operations - such as tracking and tracing of shipments, centralized dispatch - and extensive support roles including customer assistance, back office tasks, and IT help desks. Partner with CXMC and tap into flexible, agile, and innovative outsourcing solutions tailored for today's dynamic business environment.

Located in Guadalajara Mexico, The Call Gurus is a fast growing Outsourcing Call Center of English speaking agents who call the United States on behalf of companies selling to and providing services for the United States population. Mexican call centers are booming with incredibly talented, professional and econonmic English speaking agents because the current US president is deporting Americanized Mexicans south of the boarder at record numbers. We are over a 1000 miles south of the boarder, so our turnover rate is a fraction of those located in boarder towns like

We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.