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Answerfone

5.0/5 • Glassdoor rating

Overview

Tired of losing clients to missed calls and badly programmed chatbots? You’ve come to the right place. We’re Answerfone – our singular mission is to ensure you never lose a client because of a missed connection. We provide virtual receptionist services. That means you get all the benefits of an in-house receptionist at a fraction of the cost. We offer answering services from as little as one hour a month to as many hours as you require.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

-

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

1 (204) 298 6078

https://


About Answerfone: Review and comparison

Answerfone offers virtual receptionist services that make owning a business much easier. Missed phone calls can cause you to miss out on lucrative opportunities. With Answerfone, a real person will handle your incoming calls at a fraction of the cost of what you would pay.  

Setup only takes a few hours. After that, your clients will receive the benefit of having an actual person showing true concern for their issues. When your customer is excited to learn about your product or service, you’ll want them to feel welcomed and in the hands of a competent Answerfone representative.

Answerfone Outsourcing

The Answerfone headquarters in Canada is perfectly placed in the best spot for call centres. All of the workers that specialize in outbound calls are in the North American region. They train them for professionalism and kindness when distributing information and handling the issues of your clients. The efficient team of workers will schedule appointments, leave voicemails and deal with your clients according to your instruction. Answerfone will put the keys to success in your hands and you in the driver’s seat.

Answerfone’s BPO services and pricings

Answerfone puts your customers first with the following services:

  • Appointment scheduling
  • Outbound calls
  • Call screening
  • Answering calls
  • Call forwarding
  • Taking overflow calls
  • Taking detailed call notes
  • Voicemail box management

Answerfone’s Pricing

With Answerfone, no matter the pricing tier, you will receive the same high-quality service. The difference between the tiers is the number of minutes you will receive. Answerfone offers three plans that will allow you to take your business to the next level.

These three plans are as follows:

  • Starter: 60 minutes at $99 a month
  • Beginner: 180 minutes at $239 a month
  • Entrepreneur: 300 minutes at $349 a month

All three of the plans include voicemail box and online scheduling with their own specific overage charges. It’s understood that not every company needs the number of minutes presented in their  plans. So there is also a custom option where you can choose exactly how many minutes you will need to treat your customers with the care you envision.

How Answerfone outshines its competition

The amount of care Answerfone shows your clients is the factor that sets them apart from similar businesses. Instead of acting as a placeholder, they act as a hired representative of your company, giving your customers an experience of kindness and professionalism.

Key executives

Currently, Answerfone doesn’t disclose any information about their key executives.

Answerfone reviews and comparisons

Although many call centre companies in Winnipeg claim to be similar to Answerfone, most of them won’t handle your clients with the in-depth service that they implement. Their customers say that the services presented are as advertised. Easy and straightforward communication is also a fan favorite, as well as the highly detailed reports. Top-tier receptionist services at a fraction of the cost are what gives Answerfone their popularity.

Answerfone’s contact information

Answerfone’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://
Facebook N/A

In addition, you may email them at [email protected] or call 1 (204) 298 6078.

References

https://www.glassdoor.com/Overview/Working-at-Answerfone-EI_IE2058053.11,21.htm

Answerfone news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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