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Kudo Support

3.0/5 • Glassdoor rating

Overview

Kudo Support Call Center is a provider of outsourced customer service which has achieved becoming an ISO  registered firm. They direct some or all of their customer service tasks to Kudo Support Call Center via website live chat service, email, or even telephone. Kudo Support Call Center provide mission critical support services so that customer service department is always available to customers. Billing Services, Technical Support, Order Fulfillment, Sales Inquires and I.T. Assistance are just a few of the services which they provide.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

Fardad Zabetian, Co-founder & CEO

Year Founded

2017

Countries of fulfillment

-

Sectors

-

Contact information

+1 317 536 6256

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https://


About Kudo Support: Review and comparison

KUDO Support is a web-based conferencing platform with real-time interpretation. As a Business Process Outsourcing (BPO), they allow multilingual, global teams to come together for meetings without language restriction.

KUDO provides the conferencing platform as well as interpretation services. With a database of freelance interpreters at their fingertips, they can give the service in person or virtually in over 100 languages. Additionally, they can support up to 32 different languages in one meeting event. 

As a multilingual company, KUDO offers its services worldwide. They have been featured in many top-rated publications such as Forbes, Innavate, Alley Watch, Slator, and Diversified. Additionally, KUDO Support won “Start-Up of the Year” in 2019.

Kudo Support Outsourcing

KUDO Support works to be the most beneficial to global companies. Knowing that a language barrier restricts employee communication, they implement avenues to overcome these obstacles. KUDO Support works alongside companies to fully involve all staff in the decision-making and development process.

KUDO Support is headquartered in New York City and employs between 51-200 employees. With the ever-growing need for translation services, KUDO Support will likely increase staffing size exponentially over the next few years.

Kudo Support’s BPO services and pricings

KUDO Support offers a variety of business support needs, including: 

  • Cloud-based web conferencing
  • In-person interpretation services
  • Virtual interpretation services
  • Live language translation
  • Language as a service
  • Multilingual meetings
  • Multilingual events

KUDO Support Pricing

KUDO Support has packages for all different company sizes. The predefined packages include:

  • ProLite
  • Pro
  • ProPlus
  • ProPlatinum
  • Enterprise
  • Hybrid

However, the company does not provide prices on its website. Instead, prospective customers are encouraged to reach out to KUDO Support for a custom quote. 

How Kudo Support outshines its competition

In a world that is constantly shifting to global strategies and partnerships, it is critical to obtain reliable translation services. Without adequate interpretation, you are unable to get the opinions of all parties involved.

As the award winner for “Startup of the Year” in 2019, KUDO discovered a need and found a solution for it. As they state on their website: “KUDO’s cloud-based technology makes it affordable and easy to hold meetings anywhere, any time in any language, conveniently and professionally.”

Key executives

Fardad Zabetian (CEO)

Fardad co-founded KUDO Support in 2017 after spending 20 years providing language support worldwide. He was a vital member of the United Nations facility redesign in 2012, where he met the co-founder of KUDO Support.

Ewandro Magalhaes (Chief Language Officer)

Ewandro, the company’s co-founder, comes to KUDO Support after spending time as a Chief Interpreter for the United Nations. He speaks four languages and is an accomplished linguist.

Kudo Support reviews and comparisons

Previous employees of KUDO Support report having a fun working environment (their headquarters has a basketball court and ping pong table) that focused firmly on BPO and interpretation. 

In terms of interpretation services, you can compare KUDO Support to Interactio. Although they are a smaller company, they provide a similar service to aid the language barrier of global corporations and multilingual projects. 

Kudo Support’s contact information

Kudo Support’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://
LinkedIn N/A

Kudo Support news, podcast & articles

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Kudo Support videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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