Overview
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private
50-99
$25 mil. - $50 mil.
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Details
Mike Eastwood, Chief Operating Officer
1998
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About Time Communications: Review and comparison
Time Communications is an innovative business process operations company. This BPO provides call-answering services and customer service solutions for businesses.
This company has been providing excellence in call-answering services since 1972. Time Communications is an industry leader and has been in the global market since 1999. It is recognized as having excellence in customer service and is the 2020 ASTI Award of Distinction winner.
Since its founding, Time Communications has expanded to four locations. This award-winning BPO services businesses in the HVAC, plumbing, restoration, and retail industries.
Time Communications Outsourcing
Time Communications takes pride in its customer-centric approach to call-answering services. This company uses state-of-the-art technology, innovative BPO solutions, and high-quality workers to provide businesses with the very best services.
This BPO is headquartered in Roseville, MN, in the United States. Time Communications is committed to providing high-quality career opportunities to skilled workers in the area. This award-winning BPO is proud of its highly-trained workforce and the solutions it can provide.
Time Communications’s BPO services and pricings
Time Communications is a long-term leader in the BPO industry. Services provided include:
- Live call answering
- Live messaging
- Customer support
- Emergency dispatch
- Order taking
- Outbound call center
- Tech support
- Order entry
- Emergency support services
- Overflow services
- Medical call answering
- Variety of message delivery options
This BPO is an award-winning BPO that provides these services and more to businesses that need assistance with call-answering services. This company also provides call-answering services for a variety of businesses including: HVAC, plumbing, retail, real estate, law offices, healthcare, and other service industries.
Time Communications’ pricing
This company’s pricing will depend on the client’s needs and their call-answering requirements. Potential clients should contact a representative for a customized quote.
This BPO does offer a 90-day money-back guarantee. This mitigates any risk for potential clients and reflects Time Communications’ professionalism.
How Time Communications outshines its competition
Time Communications takes pride in its customer-focused approach to serving businesses’ customer-service needs. This 2020 ASTI award-winning company stands out by:
- Having highly-trained professionals
- Gearing training specifically for each business
- Highest quality technology available to handle customers
- 24-hour services 7 days per week
- Committed to serving the needs of the business
- Working with both large and small businesses
- Prompt and responsive services
- Customizable serves to suit client’s needs
- Top of the industry statistics
- Committed to helping businesses succeed and grow
Key executives
Mike Eastwood (owner)
Mike Eastwood is the current owner of Time Communications. He also serves as the company’s CEO. Mike Eastwood has a background in telecommunications and customer service. He has been with Time Communications for over 49 years.
Time Communications reviews and comparisons
Time Communications is a top-notch BPO solutions provider in the United States. The following is a review from the company’s website:
“When it boils down to it, we need a place that understands our business, and ArvigAnswering Solutions fits that bill!”– Kim Miller, Customer Service Manager
This BPO’s prices and services should be compared to other similarly-sized companies in the United States.
Time Communications’s contact information
Time Communications’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 866-258-8500.
References
https://www.crunchbase.com/organization/time-communications
https://www.glassdoor.com/Overview/Working-at-Time-Communications-EI_IE1369220.11,30.htm